Price Guide

Open and transparent prices is one of my Key Business Morals. Some traders will hide behind sales literature and small print and then sting you with a big bill.  I insist that you know how much a job should cost before I start work and I hope that my comprehensive price-list below will give you confidence in my work, even if an unexpected problem occurs.

Most work can be carried out under my normal hourly rates:

  Off-Site On-Site
Office Hours 9am - 5pm £30.00 £36.00
Outside Office Hours £40.00 £48.00

The prices above are per hour. The minimum charge is one hour and charged thereafter in half-hour blocks or part thereof.  These labour rates apply to services booked in advance.  We can accommodate emergency immediate response support requests for which a £60 call-out charge applies in addition to normal hourly rates, with a minimum charge of one hour.

Important Notes: Transport costs are waived for sites in East Devon.  Other sites are subject to transport costs of £0.50 per mile, measured from EX10 0DH, for the return journey. Domestic rates are applicable to all Home and Home-Office queries, and Workstation, Clients, and all peripherals. Professional rates are applicable for all Server products, and all Commercial, Retail, Industrial or otherwise Business clients.

Please see the Support pages for information about Technical Support Contracts.

Common Jobs and Guideline Prices

ADSL/Cable Router Installation Labour £36 Stand-In 1st Line Support (Sickness cover) £200 /day
Standard Laptop / PC Service Labour from £36 Stand-In 2nd Line Support (Sickness cover) £280 /day
Shared Peripheral Installation from £36 Fixed Price Laptop / LCD Screen Labour £36
Password recovery (Break-In) from £36 Operating System Health-Check £36
Server recovery from good backup £250 - £800 Server recovery from partial backup £500 +
  Parts: Replacement Domestic ADSL / Cable Router £50 - £120
  Parts: Replacement PC Motherboard £50 - £300
  Parts: Replacement Laptop SATA Hard Drive 500Gb £60
  Parts: Replacement Desktop SATA Hard Drive 500Gb £60
  Parts: Laptop LCD Screen replacement £30 - £400
  Parts: DDR3 DRAM Memory per 2Gig £20 - £60
  Parts: Replacement Graphics Card £10 - £800
  Parts: Laptop RAM per 1Gb £30 - £100


Web Hosting Prices

Please see my new Web Design and Hosting Services page, click here...

I am not VAT registered so no VAT is payable on the fees above. You will be issued with a full receipt for any work completed.  Immediate payment terms apply for domestic and new customers; when you become a regular business customer I will be happy to offer 28 day credit facilities